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The number of independent contractors continues to rise. According to the Dutch Centraal Bureau voor de Statistiek 1.25 million people had a main job as an independent contractor in 2023. That accounts for about 13 percent of all workers in the Netherlands. Hence, it should come as no surprise that independent contractors too can encounter malpractices in the workplace. It is not always clear to them how to deal with these issues (according to internal policies), as independent contractors often lack access to the employee handbook or other internal (complaint) procedures. What are the key points to consider in this case?
Whistleblower policy: what does it entail again?
Organizations with at least 50 employees are required to have an (internal) whistleblower policy. Since the implementation of the Whistleblower Protection Act (WBK) on 18 February 2023, not only employees but also individuals who are related to the employer in a work-related manner can make a protected disclosure. This includes interns, volunteers, applicants, suppliers, and of course, independent contractors.
A few key obligations from the WBK:
- Blowing the whistle no longer needs to be done internally first. Although following the internal route is highly recommended, direct external reporting to a competent authority is now possible.
- A report can be made both orally and in writing and can also be anonymous.
- Employers are required to register the reports (while obviously complying with GDPR).
- The employer must send an acknowledgment of receipt within 7 days and information about the assessment of the report (feedback) within 3 months. There is no room for complacency.
- A reporter may not be disadvantaged in any way for making a report, such as dismissal, demotion, but also transfer, and refusal of promotion or other forms of bullying.
- If a reporter invokes the prohibition of disadvantage, the burden of proof that the disadvantage is not related to the report lies with the employer. Thus, there is a shift in the burden of proof.
- A reporter may not be held liable for making a report. Thus, there is, in principle, an exemption from legal proceedings.
- A reporter may not be prohibited from making a report or disclosing information. So-called gag orders are therefore null and void.
- The employer must inform employees (in writing or electronically) about the internal whistleblower policy, how a report can be made externally (to competent authorities), and about the legal protection of the employee when making a report.
Making the internal Whistleblower Policy available to independent contractors
Employers may choose to make the internal whistleblower policy available to independent contractors (and other non-employees). In this case, the employer must inform the independent contractors in the same manner as applies to employees (see point 9 above).
In practice, we often see that the whistleblower policy is not open and visible to independent contractors. Many organizations have only opened and published their internal whistleblower policy for their employees, for example, by including the whistleblower policy in the employee handbook or publishing it on the intranet.
This will most likely lead to independent contractors (when encountering malpractices) reporting more quickly directly to a competent authority, such as the House for Whistleblowers. However, employers (and reporters) can benefit from internal reporting. If a safe working environment exists, an internal report is often more accessible and effective. Moreover, an internal report reduces the chance of information being made public that could harm the organization. By making the internal reporting procedure also available to independent contractors and actively informing them about it, organizations can reduce the likelihood that malpractices will be escalated externally before the organization has had a chance to take internal action.
If there are (many) independent contractors working in your organization, it is advisable to at least consider the following points:
- Make the internal whistleblower policy available to independent contractors and explicitly mention this in the policy.
- Inform independent contractors about the internal policy (see point 9 above). Ensure that the whistleblower policy is visible and accessible to independent contractors, for example, by publishing the policy on the website.
- Create sufficient awareness and also emphasize the importance of internal reporting. Consider, for example, regular training or information sessions on the whistleblower policy and the protection it offers.
- Explicitly name and guarantee protection against disadvantage for independent contractors. This can help build trust in the policy and a potential internal report.
- Ensure an open and accessible corporate culture where dissent is embraced and not punished. This will reduce the urge to report externally.
Are you unsure about the content of your whistleblower policy or how it can be more effectively implemented in your organization? We are of course happy to think along with you.
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